Privacy Policy

AV Group respects your privacy. This policy explains what personal information we collect through this website, how we use it, and your choices.

What we collect

When you request a quote or contact us, we collect the details you provide: your name, phone number, email address, service area, property address, and any notes about the work you need. We also collect basic, anonymous website usage data (such as pages visited) through analytics tools.

How we use it

We use your information only to respond to your request, prepare your quote, schedule and deliver services, and communicate with you about your booking. We do not sell or rent your personal information. We will not send you marketing messages unless you agree to receive them.

Who we share it with

Quote requests are delivered to us by email through a secure form-processing service. Website analytics are processed by Google Analytics. These providers handle data on our behalf and may store it outside Canada.

How long we keep it

We keep your information only as long as needed to provide our services and meet legal and accounting requirements.

Your choices

You can ask to see, correct, or delete the personal information we hold about you at any time. Contact us at contact@avgroupottawa.ca or (613) 555-0198.

Last updated: September 2026